Contact Us

Last Updated: September 13, 2025

Get in Touch

We’re here to help! Whether you have questions about our services, need technical support, or want to provide feedback, we’d love to hear from you. Our support is available in both English and French to serve all Canadians.

Contact Information

General Support

Email: privacy@curriculogratis.com
Phone: 1-800-XXX-XXXX (toll-free within Canada)
Response Time: We typically respond within 24-48 hours during business days

Business Address

Curriculogratis.com
1234 Business Plaza, Suite 100
Toronto, ON M5V 3A8
Canada

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed
Statutory Holidays: Closed (Canadian federal and Ontario provincial holidays)

Specific Inquiries

Privacy and Data Protection

For privacy-related requests under Canadian privacy laws (PIPEDA), including:

• Access to your personal information
• Correction or deletion of your data
• Withdrawal of consent for data processing
• General privacy questions
• Complaints about privacy practices

Email: privacy@curriculogratis.com
Subject Line: Privacy Request – [Type of Request]
Response Time: 30 days (as required by PIPEDA)

Technical Support

For technical issues with our website:

• Login problems
• Job search difficulties
• Resume upload issues
• Website functionality problems
• Mobile app issues
• Browser compatibility problems

Email: privacy@curriculogratis.com
Subject Line: Technical Support
Response Time: 24-48 hours

Accessibility Support

In compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and other provincial accessibility legislation, we provide support for:

• Accessibility barriers you’ve encountered
• Suggestions for improvement
• Alternative format requests (large print, audio, etc.)
• Screen reader compatibility issues
• Keyboard navigation problems

Email: privacy@curriculogratis.com
Subject Line: Accessibility Support
Response Time: 2 business days

Employment Standards Compliance

For questions related to Canadian employment standards:

• Reporting job postings that may violate employment standards
• Questions about workplace rights in Canada
• Immigration and work authorization queries
• Concerns about discriminatory job postings

Email: privacy@curriculogratis.com
Subject Line: Employment Standards Inquiry

Employer and Partnership Inquiries

For employers interested in posting jobs or partnership opportunities:

• Job posting services
• Recruitment partnerships
• Corporate accounts
• Compliance with Canadian employment laws
• Bulk posting services

Email: privacy@curriculogratis.com
Subject Line: Employer Partnership Inquiry
Response Time: 2-3 business days

Media and Press Inquiries

For media requests and press inquiries:

Email: privacy@curriculogratis.com
Subject Line: Media Inquiry
Response Time: 1-2 business days

Language Support

Official Languages

As a Canadian service, we provide support in both official languages:

• English: All services and support available
• French: Support available upon request
• Pour le service en français: Contactez-nous à privacy@curriculogratis.com avec “Service en Français” dans l’objet

Other Languages

While our primary languages are English and French, we will make reasonable efforts to accommodate other language needs where possible, especially for:

• Indigenous languages
• Other commonly spoken languages in Canada
• Translation services for important documents

Feedback and Suggestions

We value your feedback! Please let us know how we can improve our services:

What We’d Love to Hear About:

• Your experience using our website
• Suggestions for new features
• Job search success stories
• Ways we can better serve Canadian job seekers
• Feedback on our career resources
• Suggestions for Canadian market improvements

How to Share Feedback:

• Email us at privacy@curriculogratis.com with “Feedback” in the subject line
• Use our contact form on the website
• Connect with us on social media
• Participate in user surveys when available

Response Times

We strive to respond to all inquiries promptly in accordance with Canadian service standards:

• General Inquiries: 24-48 hours
• Technical Support: 24-48 hours
• Privacy Requests: 30 days (as required by PIPEDA)
• Accessibility Issues: 2 business days
• Employer Partnerships: 2-3 business days
• French Language Requests: 48 hours
• Emergency Issues: Same day when possible

Frequently Asked Questions

Before contacting us, you might find the answer to your question in our FAQ section:

Common Questions:

• How do I create an account?
• How do I upload my resume?
• Why am I not receiving job alerts?
• How do I delete my account?
• How do I report a suspicious job posting?
• What are my rights under Canadian privacy law?
• How do I verify if an employer is legitimate?
• What should I know about work authorization in Canada?

For detailed answers, please visit our FAQ page or search our help center.

Social Media

Connect with us on social media for job search tips, career advice, and updates relevant to the Canadian job market:

• Facebook: facebook.com/curriculogratiscanada
• Twitter: @curriculogratisCA
• LinkedIn: linkedin.com/company/curriculogratis-canada
• Instagram: @curriculogratiscanada

Note: For urgent support requests or privacy matters, please email us directly rather than using social media.

Mailing Address

For formal correspondence, legal notices, or privacy complaints:

Curriculogratis.com
Attention: Customer Service / Privacy Officer
1234 Business Plaza, Suite 100
Toronto, ON M5V 3A8
Canada

Legal and Regulatory Correspondence

For matters requiring formal legal notice or regulatory compliance:

Curriculogratis.com
Attention: Legal Department
1234 Business Plaza, Suite 100
Toronto, ON M5V 3A8
Canada

Office Visits

Our office is currently not open for walk-in visits. Please contact us by email or phone to schedule appointments if needed. We can arrange meetings for:

• Accessibility consultations
• Partnership discussions
• Privacy complaint discussions
• Other business matters requiring in-person meetings

Emergency Contact

For urgent security issues, privacy breaches, or website emergencies, please contact us immediately:

Email: privacy@curriculogratis.com
Subject Line: URGENT – [Nature of Emergency]
Phone: 1-800-XXX-XXXX (toll-free, during business hours)

After-Hours Emergencies

For critical security breaches or privacy incidents outside business hours, leave a detailed voicemail and we will respond as soon as possible.

Regulatory Compliance and Complaints

Privacy Complaints

If you’re not satisfied with our response to privacy concerns, you can contact:

Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
Email: info@priv.gc.ca

Employment-Related Issues

For employment standards violations or discrimination:

Canadian Human Rights Commission
Website: www.chrc-ccdp.gc.ca
Phone: 1-888-214-1090

Your Provincial Human Rights Commission
Contact information available on our FAQ page

Consumer Protection

For consumer protection issues:

Competition Bureau Canada
Website: www.competitionbureau.gc.ca
Phone: 1-800-348-5358

Provincial Contacts

Quebec Residents

For Quebec-specific privacy matters:

Commission d’accès à l’information du Québec
Website: www.cai.gouv.qc.ca
Phone: 1-888-528-7741

Other Provinces

Contact information for provincial privacy commissioners and consumer protection agencies is available on our website or by request.

Accessibility Statement

We are committed to making our services accessible to all Canadians. If you encounter any barriers or need accommodation:

• Email us at privacy@curriculogratis.com
• Request alternative formats
• Report accessibility issues
• Suggest improvements

We will work with you to find suitable solutions in accordance with applicable accessibility legislation.

We appreciate your interest in ca.curriculogratis.com and look forward to helping you with your job search journey in Canada!

This contact information complies with Canadian federal and provincial customer service and privacy requirements. Response times may be extended during statutory holidays.